Case
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How do I remove the front panel from my case? |
Most of our front panels are simply plugged in and can be removed with a bold tug after you have reached into the front panel from below. To be on the safe side, check again to make sure that there are really no screws securing the front panel on the inside left and right.
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| You can also watch a video tutorial here:: |
PSU
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Answer: |
The power supply is not working or the PC won't start? |
Please check the following points: |
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Cooler/Fan
KVM
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The hot key described in the manual does not work. |
Some KVMs are programmed with an incorrect default hot key during production. First try the "Scroll Lock" hot key. To change it, follow the instructions in the next FAQ. |
| For reasons of storage space and because we rarely (or rather never) get the necessary internal information from the keyboard manufacturers to program suitable drivers, the KVM can only communicate directly with standard USB HID devices. What we really mean here are devices that comply with the USB standard. It is therefore often irrelevant what is in the device manager of the operating system. In principle, the keyboard and mouse are emulated on the PC's port. Therefore, both the keyboard and mouse are equally affected by this restriction. So if the keyboard works within the operating system but the hot key does not, your keyboard does not comply with the USB standard for HID devices. |
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Answer: |
HOW CAN I CHANGE THE HOT KEYS OF MY AS-XX/KS-XX SERIES KVM SWITCH? |
To change the hot keys, first disconnect the KVM switch completely from the computer. Now you need a USB charger (like the one that usually comes with your smartphone). Now connect a PC USB port on the KVM switch to the USB charger to power the KVM switch. |
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Now connect your keyboard to the USB port of the KVM switch. The keyboard must be connected to the back of the KVM switch. If a USB port is marked with a keyboard symbol, this must be used. The following hot keys can be selected::
To switch from 1 ( + ) to 2 ( + ) press + + in the order given at the same time. To switch from 1 ( + ) to 3 ( + ) first presst + + simultaneously (to change to 2 ( + )) then press + + quickly. To change from + to + , press + + quickly, and to change back to + press + + quickly. * Depending on the model and speaker setting, each change is confirmed with a beep. |
Frage: |
Antwort: |
Die USB Ports meines KVM setzen sporadisch aus. |
Dieser Effekt liegt oft an den Stromspareinstellungen des PC`s und des Betriebssystems. Der KVM zieht an dem nicht aktiven USB POort keinen Strom, so das der PC den USB Port einfach deaktiviert um Strom zu sparen. |
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Dieaktivieren Sie diese Funktion daher in den Einstellungen Ihres Betreibssystems. Windows 7/8/8.1: Zuerst in die Systemsteuerung gehen. Hier bei "Systemsteuerung durchsuchen" "Energiespareinstellungen" eingeben und auf "Energiespareinstellungen ändern" und beim ausgewähltem Energiesparplan erneut auf "Energiespareinstellungen ändern". Dann klicken Sie auf "Erweiterte Energieeinstellungen" und bei den "Energieoptionen" auf "USB-Einstellungen" und das "+" bei "Einstellungen für selektives USB-Energiesparen". Dort die Einstellung auf "Deaktiviert" ändern. Bei älteren Windowsbetreibssystemen finden Sie die Einstellung im Gerätemanager unter "USB Geräte" bei den Eigenschaften der "USB-ROOT Hubs". Bei anderen Betriebssystemen fragen Sie die Hersteller oder Comunities , wo die entsprechenden Einstellungen zu finden sind. |
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Answer: |
I can't find the scroll lock key on my KVM keyboard |
Some of our KVM consoles do not have a dedicated Scroll Lock key. However, you can access the Scroll Lock function using the -key. For the KVM-1708, KVM-1708 LED and KVM-1908 models, press the key and the .key. For the AS-91xxULS, AS-91xxTLS, AS-71xxULS and AS-71xxTLS models, press the and the key. |
Keyboard/Mice
IPC
Others
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I need a spare part for a product |
To order spare parts, please use our support center and describe exactly which spare part you need. A member of our support team will contact you shortly. |
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